We at Carter Fitness ("Carter Fitness" or "we" or "us" or "our") know that your privacy is important. This privacy policy ("Policy") is designed to assist you in understanding how we collect and use the information you provide when you use (i) our publicly available websites (the "Sites") and other related services on which we post a direct link to this privacy policy (together with Apps, the "Services").

Please read this Policy to learn more about the ways in which we collect and use your information. If we make any material changes to this Policy, we will notify you in accordance with the process described in the “Revisions or Changes” section below. By using our Services, you consent to our collection, use, and disclosure of your information as described in this Policy.

This Policy does not cover any other data collection or processing, including without limitation the data we host for our registered customers via the Carter Fitness sales and marketing software platforms ("Platform"). If you use our Platform, the data that you (and your customers) submit will be governed by the applicable Carter Fitness agreement and as required by law.

For the purposes of this Policy, when we refer to "you" or a "customer," we mean any past, current, or prospective customer of Carter Fitness, including any visitor to one of our Sites.

Collection of Personal Information

What We Collect

In some situations, you may provide us with personally identifiable information, which may include your name, street address, telephone number, email address, job title, payment information, and other information that can be used to identify you.

You may provide this information when you:

Request information

Register for services

Submit forms

Subscribe to communications

Purchase products or services

Request support

Provide feedback or testimonials

We may use your contact information for customer support, required notifications, service updates, and marketing communications as described in this Policy.

Information We Automatically Collect

When you access our Sites, we may automatically collect technical information such as browser type, IP address, device identifiers, operating system, referral URLs, and usage behavior through cookies and similar technologies.

How We Use Personal Information

Carter Fitness may use personally identifiable information to:

Respond to inquiries

Provide requested services

Process payments

Send service-related communications

Deliver updates or information you have requested

Improve our Services and user experience

IMPORTANT MOBILE INFORMATION DISCLOSURE

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

This includes, but is not limited to:

Phone numbers

SMS consent data

Mobile usage data

Mobile information will only be used for:

Direct communication related to your inquiry or services

Service-related notifications

Account-related communications

Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.

Requests for Information & Communications

If you provide your email address or phone number, you consent to receive communications from Carter Fitness regarding your inquiry, services, or account.

You may receive communications via:

Email

Phone

SMS/text message

Message and data rates may apply. You may opt out at any time as described in the “Opting Out” section below.

Disclosures to Third Parties

Service Providers

We may share information with trusted service providers who assist us in operating our business (such as hosting, payment processing, customer service platforms), strictly for operational purposes.

Marketing Limitation

While we may share certain non-mobile information with partners for operational or service-related purposes:

Mobile information is never shared with third parties or affiliates for marketing or promotional purposes.

This statement supersedes any other language in this Policy that could be interpreted otherwise.

Cookies, Analytics & Testimonials

(Sections remain unchanged and continue to apply as written, including cookies, analytics tools, testimonials, and reviews.)

Opting Out

You may opt out of promotional communications at any time by:

Clicking the “Unsubscribe” link in emails

Replying “STOP” to SMS messages

Contacting us directly using the information below

Even if you opt out of marketing communications, you may still receive administrative or service-related messages.

Revisions or Changes

Carter Fitness reserves the right to update this Policy at any time. Any material changes will be posted prominently on the Site prior to becoming effective.